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How to download event logs from Azure App Service

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Please refer to the following steps to download the event logs from the Azure App Service. These files will be helpful for our support team to find the root cause of the reported issue.

  1. Visit Kudu for the respective App Service using https://{app-service-name-here}.scm.azurewebsites.net, or search for the Advanced Tools option from the App Service to access the Kudu console.

    advanced-tools.png

  2. From the Debug Console menu, select the CMD option.

    debug-console.png

  3. Click LogFiles from the resulting window.

    log-files.png

  4. Download the highlighted eventlog.xml file.

    eventlog-azure-xml.png

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