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Enable Two-Factor Authentication in Bold Reports

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This article will explain how to enable two-factor authentication (2FA) in the Bold Reports Enterprise Server. Enabling 2FA will significantly enhance the security of your account by adding an additional layer of protection.

two-factor-authentication-login-page.png

Enabling 2FA for Your Own Account

  1. Go to the two-factor authentication page under the profile in Bold Reports.
    {your_domain}/user/security?view=2fa

  2. Then follow the document below to enable two-factor authentication for the logged-in user account.
    Enable Two-Factor Authentication

Disable 2FA

How to Disable Two-Factor Authentication for Your Own Account

  1. Go to the two-factor authentication page under the profile in Bold Reports.
    {your_domain}/user/security?view=2fa

  2. Then follow the document below to disable two-factor authentication for the logged-in user account.
    Disable Two-Factor Authentication

Disabling Two-Factor Authentication for Another Account as an Admin

In some cases, users may not be able to disable their 2FA. In such instances, an UMS admin user can disable it using the following steps.

  1. Log in to the UMS site with its admin access account.

  2. Go to the user listing page.
    {your_domain}/ums/administration/user-management/users

  3. Click on the user for whom you want to disable 2FA.

    ums-guest-user.png

  4. Under Security, open the Two-Factor Authentication tab.

    security-section.png

  5. Now click on the Remove Two Factor Authentication link. It will ask for confirmation; clicking Yes will disable 2FA for that user.

    confirmation-box.png

Reset 2FA with Admin Utility

Refer to the document below for instructions on how to reset two-factor authentication using the admin utility in both Windows and Linux environments. Administrators can use this utility to reset 2FA for their accounts when no other admin is available in the application.
Reset 2FA

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